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Return to shopReturn & Refund Policy
Return Policy
Your satisfaction is our priority. If something isn’t quite right with your purchase, we’re here to help.
You may request a return within 30 days of receiving your order, provided that the following conditions are met:
The item is in its original condition
Unused, unworn, and free from damage or signs of wear
All original tags remain attached and packaging is intact
A receipt or proof of purchase is included
Once we receive and inspect the returned item, we will notify you of the approval status and process a refund to your original payment method.
Please note:
Original shipping fees are non-refundable
Return shipping costs may apply unless the return is due to our error
Eligible Return Cases
We accept returns in the following situations:
Defective or damaged items upon arrival
Visible stains, scratches, or manufacturing flaws
Incorrect item, color, or style sent compared to the order
Broken or faulty eyewear frames or lenses caused by production issues
Any other errors resulting from our fulfillment or service
Non-Returnable Cases
Unfortunately, we cannot accept returns for:
Incorrect size selected by the customer
Change of mind after purchase
Wrong design, color, or style chosen at checkout
Minor variations in color due to lighting or screen display differences
Damage caused by improper use, washing, or storage after delivery
If you have any questions or need assistance with a return, please contact us at support@beaconring.com before sending any items back.
We kindly ask that you double-check all product details, sizing charts, and order information before confirming your purchase to avoid unnecessary issues.
♥ Thank you for supporting our independent women’s fashion store — every order helps us continue delivering stylish clothing, eyewear, handbags, and dresses you’ll love. ♥
Refund Policy
Your trust means everything to us. If there’s an issue with your purchase, our refund policy is designed to ensure a fair and transparent resolution.
Processing Time
Once your return has been received and approved, refunds will be processed within 14 business days.
In rare cases where delays occur, our support team will proactively assist you to ensure your refund is completed as quickly as possible.
Secure Transactions
All refunds are securely processed back to your original payment method (such as PayPal or credit/debit card).
For more information regarding payments, please review our Billing Terms.
Eligibility
After we receive and inspect your returned item, you will be notified by email regarding the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method used at checkout.
Refund Delays
If you haven’t received your refund yet:
Please allow additional processing time from your bank or card provider
Check your bank statement or PayPal account
If the delay persists, feel free to contact our support team for assistance
Sale Items
Please note that items purchased at a discount or during promotions are non-refundable.
Only regular-priced items are eligible for refunds unless the product is defective or incorrect due to our error.
Exchanges
We only offer exchanges for items that are defective, damaged, or incorrect upon arrival.
To request an exchange, please contact us at support@beaconring.com with your order number and clear photos of the issue.