Terms & Conditions

TERMS & CONDITIONS

Information About Us and How To Contact Us

Who we are.
We are BEACONRING LLC, a company registered in the United States.
Our registered office is at 274 Gates St, Palmer, MA 01069, United States.
We operate the website at beaconring.com (“the Website” or “our website”).

How to contact us.
You can contact our customer service team by writing to us at support@beaconring.com or by mail at 274 Gates St, Palmer, MA 01069, United States.

How we may contact you.
If we need to contact you, we will do so by telephone or by writing to you at the email address provided with your order.

“Writing” includes email.
When we use the words “writing” or “written” in these terms, this includes email.

TERMS AND CONDITIONS WHEN YOU ORDER OUR PRODUCTS

1. Our Contract with You

1.1. These are the terms and conditions on which we supply products to you.
1.2. Please read these terms carefully before submitting your order. They explain who we are, how we will provide products, how we and you may change or end the Contract, and what to do if there is a problem.
1.3. Our acceptance of your order occurs when we email you to confirm it—at that point, a binding contract is created between you and us.
1.4. If we cannot accept your order (for example, due to out-of-stock items or pricing errors), we will notify you and will not charge you.
1.5. We will assign an order number to your order to help with future correspondence.

2. Our Products

2.1. Product images on our website are for illustrative purposes only. Actual colors may vary slightly due to screen differences.
2.2. Packaging may differ from what is shown on the website.

3. Your Rights to Make Changes

If you wish to make a change to your order, please contact us. We will inform you if the change is possible and if it affects pricing, delivery, or product details.

4. Our Rights to Make Changes

4.1. We may make minor updates to comply with legal or technical changes.
4.2. For significant changes, we will notify you. If you disagree, you may cancel your order and receive a refund.
4.3. Digital content may be updated to match descriptions or improve performance.

5. Providing the Products

5.1. Delivery costs are shown on our website at checkout.
5.2. We will inform you during checkout when to expect delivery.
5.3. We are not liable for delays caused by events beyond our control.
5.4. If you collect your order, we will notify you when it’s ready.
5.5. If you are not at home during delivery, a notice will explain how to rearrange or collect your order.
5.6. If you do not collect or rearrange delivery, we may charge additional fees or cancel your order.
5.7. You may cancel the Contract if delivery deadlines are missed and timely delivery was essential.

6. Refunds and Your Rights to End the Contract

6.1. You may request a refund within 14 days of shipment if you are not satisfied. Refunds cover product cost only and exclude shipping.
6.2. Refund requests should be sent to support@beaconring.com with your order details.
6.3. Refunds are not available for opened, used, or hygiene-sensitive products.
6.4. Refunds will be issued once eligible items are received and inspected.
6.5. You may cancel the Contract if we delay or change the order significantly.
6.6. For most products, you have 14 days after receiving your order to change your mind.

7. How to End the Contract

To cancel your order, visit your account page or email us at support@beaconring.com with your full name, order number, and contact information.

8. Price and Payment

8.1. Prices are shown at checkout and include applicable taxes.
8.2. If a price error occurs, we will contact you before proceeding.
8.3. If you believe your invoice is incorrect, contact us promptly. No interest will apply until the issue is resolved.

9. Our Responsibility for Loss or Damage

9.1. We are responsible for foreseeable loss or damage caused by our negligence.
9.2. We are not responsible for losses that are unforeseeable, including business or data loss.
9.3. You are responsible for providing accurate shipping information.

10. How We Use Your Personal Information

We respect your privacy. We use your personal information as described in our Privacy Policy for processing orders, communication, and improving customer experience.
We never sell or rent personal data to third parties.

11. Governing Law

These terms are governed by the laws of the United States. Any disputes will be handled in accordance with applicable U.S. jurisdiction.

12. Updates to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website. Continued use of our site means you agree to the updated terms.

BEACONRING LLC
274 Gates St, Palmer, MA 01069, United States
Email: support@beaconring.com
Website: beaconring.com