Refund Policy – Beaconring
At Beaconring, your satisfaction is our top priority. If any issue arises with your order, our clear refund policy below ensures you’re fully protected and supported.
Refund Timeframe
Once your return is approved, refunds will be processed within 14 business days.
If you experience any unexpected delay, please don’t hesitate to contact our support team — we’ll make it right as quickly as possible.
Secure Transactions
For your safety, all refund transactions are securely processed through PayPal.
For additional information regarding payment methods, please refer to our Billing Terms and Conditions.
Refund Eligibility
After we receive and inspect your returned item, you will be notified by email regarding your refund status.
If approved, your refund will be issued to your original payment method within the stated processing timeframe.
Delayed Refunds
If your refund has not appeared after the expected period, please first check with your bank, credit card provider, or payment service.
If the issue persists, contact the Beaconring Support Team for further assistance.
Sale Items
Please note that only regular-priced items are eligible for refunds.
Unfortunately, sale or discounted items cannot be refunded.
Exchanges
We accept exchanges only for defective or damaged items.
To initiate an exchange, please contact us at support@beaconring.com and send your item to the return address provided below:
Return Address:
BEACONRING LLC
274 Gates St, Palmer, MA 01069, United States
If you have any questions or concerns, our friendly customer support team is always happy to help.
Email: support@beaconring.com
Thank you for supporting Beaconring – proudly designed and handmade in the United States.
Your trust helps us keep the spirit of American craftsmanship alive.